HR - WHO DO I CONTACT IF………..

Below is a list we have put together to help staff decide if their query is HR or payroll related.

The following queries should all be directed to the payroll helpdesk in the first instance either by telephone or e-mail: To enable payroll to deal with your query quickly you will need your full name, assignment number and base.
Helpdesk telephone: 0207 3269385
E-mail: payroll@sbs.nhs.uk

My salary is wrong
e.g. I haven’t received my overtime/unsocial hours
I have been overpaid
I haven’t received my travel payments
My tax/NI is incorrect
Pension enquires
I need a duplicate payslip

The following queries should be directed to the HR department or complete the necessary forms which can be found on the intranet and post these to the HR department

Payslip delivery point is wrong…………. Complete change form available on intranet
Change of bank details…………………… Form available on intranet/or inside payslip
Name or Address changes………………. Form available on intranet
Increment date queries…………………… Contact HR
Agenda for Change……………………… Contact Audrey Parkinson on 462282 or Audrey.parkinson@bolton.nhs.uk
The link for the forms available on the intranet is: http://nww.bolton.nhs.uk/StandardForms/HRForms/default.htm

Can all MONTHLY PAID staff please note that the payroll cut off date for all claims e.g. travel/overtime/unsocial/bank payments is the 5th of the month. Any claims received by payroll after this date will not be paid until the following month.

For all WEEKLY PAID staff the payroll cut off date for all claims e.g. travel/overtime/unsocial/bank payments is 12 noon on Monday. Any claims received after 12 noon will be paid the following week.